2. What Information We Collect
We may collect:
Information you provide
Your name, email, phone number, and address.
Business information if you are a Contractor.
Project details, photos, and reviews you post.
Information we collect automatically
Log data such as IP address, browser type, and pages you visit.
Device information and cookies (small files stored on your device to help our website work).
3. How We Use Your Information
We use your information to:
Connect Homeowners with Contractors.
Provide and improve our Services.
Communicate with you about your account or projects.
Send marketing emails (you can unsubscribe anytime).
Keep our platform safe and prevent fraud.
4. Sharing Your Information
We may share your information with:
Other users of BuilderSelect if you start a project or enquiry.
Service providers who help us operate (e.g., hosting, payment processing, email services).
Law enforcement if required by law.
Another business if we sell or merge our company.
We will never sell your personal information to marketers.
5. Storage & Security
We take reasonable steps to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure.
We store your information in Australia or with trusted cloud providers overseas who comply with privacy laws.
6. Your Rights
You can:
Access the personal information we hold about you.
Ask us to correct or delete it.
Opt out of marketing emails.
To make a request, email help@builderselect.com.au
7. Cookies & Tracking
We use cookies to make our website work and to improve your experience. You can disable cookies in your browser, but some features may not work properly.
8. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on our website.
10. Contact Us